IT Services

Technology infrastructure you can depend on.

From networks and servers to end-user support, monitoring and cybersecurity, RN Solutions helps keep your business connected, protected and productive.

Networking & Wi-Fi

Design and deployment of wired and wireless networks, VLANs, routing, switching, VPNs and multi-site connectivity.

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Tools & Technologies
  • Ubiquiti UniFi — APs, switches & gateways
  • pfSense / OPNsense firewall & routing
  • VLAN segmentation (staff / IoT / guest)
  • Structured Cat6 / Cat6A cabling
  • Site-to-site & SSL VPN tunnels
  • Multi-site WAN & failover links
  • Wi-Fi heat mapping & coverage surveys

Servers & Virtualisation

Reliable server infrastructure, virtual machines, storage and private-cloud environments tailored to your workloads.

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Tools & Technologies
  • Proxmox VE & VMware ESXi hypervisors
  • Windows Server (AD, DNS, DHCP, RDS)
  • Linux — Ubuntu, Debian, Rocky Linux
  • Docker & Docker Compose containerisation
  • Synology NAS & TrueNAS storage
  • Dell & HPE rack & tower servers
  • High-availability clustering & migrations

Business Services

Email, file services, printing, telephony and other core systems hosted on customer-owned infrastructure or in the cloud.

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Tools & Technologies
  • Microsoft 365 — Teams, Exchange, SharePoint
  • Google Workspace (GSuite) setup & migration
  • OneDrive / Google Drive file management
  • Shared file server & DFS namespaces
  • Network printing & print management
  • Azure Active Directory & SSO
  • Microsoft Intune device management

User & Device Support

Responsive day-to-day assistance for desktops, laptops, devices, accounts and common productivity issues.

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Tools & Technologies
  • Windows 10/11 & macOS desktop support
  • Microsoft Intune & Entra ID (Azure AD)
  • Active Directory user & group management
  • Remote helpdesk (AnyDesk, RDP, TeamViewer)
  • Microsoft 365 licence & app deployment
  • Laptop & workstation procurement
  • Printer & peripheral troubleshooting

Backups & Recovery

Local and off-site backup strategies designed to protect critical data and support business continuity.

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Tools & Technologies
  • Veeam Backup & Replication
  • Synology Active Backup for Business
  • Docker volume & container backup scripts
  • Cloud offsite (Backblaze B2, AWS S3)
  • Bare-metal restore & DR testing
  • Microsoft 365 backup (mail, SharePoint)
  • Retention policy design & monitoring

Cybersecurity

Network and endpoint protection, firewalling, secure remote access, user awareness and layered defensive controls.

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Tools & Technologies
  • pfSense firewall — rules, IDS/IPS, NAT
  • UniFi threat management & content filtering
  • Microsoft Defender for Endpoint
  • DNS-layer filtering (Cloudflare, Pi-hole)
  • SSL VPN & zero-trust remote access
  • Microsoft MFA & Conditional Access
  • Security hardening & policy review

Monitoring

Continuous visibility into infrastructure health so issues can be identified and addressed earlier.

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Tools & Technologies
  • Zabbix & Grafana dashboards
  • PRTG Network Monitor
  • Docker container health monitoring
  • Disk health & SMART alerting
  • Service uptime checks (HTTP, SMTP, RDP)
  • pfSense traffic graphs & logs
  • Email & SMS alert notifications

Scheduled Maintenance

Planned updates and preventative maintenance carried out with minimum disruption to your operations.

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Tools & Technologies
  • Windows Server & workstation patching (WSUS)
  • Linux apt / yum package updates
  • Docker image rebuilds & container updates
  • pfSense & UniFi firmware updates
  • Microsoft 365 tenant & policy review
  • Log review, event audit & health checks
  • Maintenance window scheduling

Communication Systems

Business telephony and communications integrated into a dependable network foundation.

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Tools & Technologies
  • 3CX PBX — hosted & on-premise deployment
  • Microsoft Teams Phone & calling plans
  • SIP trunk provisioning & DDI setup
  • Yealink & Grandstream IP desk phones
  • 3CX mobile & desktop softphone apps
  • Call recording, IVR & ring group design
  • Teams & 3CX integration
Our approach

Designed around your business, not a generic package.

We assess how your team works, identify operational risks and build an IT environment that is maintainable, secure and ready to grow.

CORE PRINCIPLES

Reliability first.

Clear network and system architecture
Proactive maintenance and monitoring
Security built into the design
Room to scale without starting over

Planning an IT upgrade?

We can review your current environment and recommend a practical way forward.

Request a consultation
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